Tag: Technician Communication Skills

Core Competency

In a recent HVAC Service Roundtable Digest, a young struggling contractor, just a couple years into being in business, was asking for some sage advice on running his business. Good questions regarding finances, pay, hiring and firing practices, etc., that we all deal with every day. I applaud this young man for two reasons. First, for reaching out to the HVAC community for advice and mentoring from others. Secondly, readily admitting that his skill set is limited when it comes to running a profitable business. In his post, he mentions, “I'm......

Continue Reading

Joe Cunningham's Technician Communication Skills

HVAC Technician/Plumber Days

Whether you're a veteran or a rookie, Joe Cunningham's renowned course is the perfect tool for companies looking to train their staff to push the company to even greater heights. He'll inspire your technicians/plumbers by making them more comfortable selling those big ticket items that really separate the big companies from the ones just treading water. And he'll give your managers effective techniques to motivate coworkers to perform better. Joe will help your company: - Dramatically increase average service ticket - Virtually eliminate all profit stealing call-backs - Generate hundreds upon hundreds of high......

Continue Reading